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Re: Before requesting ...

Posted: 30 Nov 2020 22:13
by Jecky
Perfect i pay with ccbill thank you

Re: Before requesting ...

Posted: 19 May 2021 09:53
by darren21011
I paid, and it hasn't let me back in since? I was in the archives once, im confused, help 😫

Re: Before requesting ...

Posted: 19 May 2021 10:07
by yeppie
darren21011 wrote: 19 May 2021 09:53 I paid, and it hasn't let me back in since? I was in the archives once, im confused, help 😫
darren21011, after digging deeper into the ccbill database I found this information which explains why you were only able to login once:

--------------------------
Subscription Information:
Inactive Customer
Credit card (MASTERCARD)

$19.95(USD) for 30 days then $19.95(USD) recurring every 30 days

Member Since: 2021-05-16
Expires: Expired
Expired: 2021-05-17 05:20:31 AM
Cancel Date: 2021-05-17 05:20:31 AM
Cancel Reason: Customer Refunded
-----------------------------

You joined on May, 16, cancelled and succesfully requested a refund on May, 17 and on May, 19 you complain about your archive access no longer working? Now I'm confused.

Re: Before requesting ...

Posted: 20 May 2021 13:40
by darren21011
Oh, ok simple enough! Thank you! I'll have to resubscribe! Didn't realize I cancelled! 🤷‍♂️

Re: Before requesting ...

Posted: 20 May 2021 16:45
by yeppie
darren21011 wrote: 20 May 2021 13:40 Oh, ok simple enough! Thank you! I'll have to resubscribe! Didn't realize I cancelled! 🤷‍♂️
You may cancel anytime and enjoy the rest of the month but if you request a refund CCBill won't let you in afterwards.

Re: Before requesting ...

Posted: 12 Feb 2022 16:11
by Bigbird250
Hello, i joined file archive through ccbill pay on Feb 8th, but cant log in.....will you please check?

Re: Before requesting ...

Posted: 12 Feb 2022 16:33
by yeppie
Bigbird250 wrote: 12 Feb 2022 16:11 Hello, i joined file archive through ccbill pay on Feb 8th, but cant log in.....will you please check?
Probably because you spelt your username differently than here, please copy and paste:

BIgbird250

I checked your access data this way and it worked. Thank you for your subscription!