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Payment issue. CCBill error message.
Posted: 27 Oct 2021 19:34
by Madrid89
Hello. I made three attempts to pay for the archives. I was taken to a blank page and I received the following message:
FF error page
ID: fe67692f-9ff0-4a9a-973f-2ac225e3484a
CODE: 100403
MESSAGE: Forbidden
URL: /wap-frontflex/flexforms/2889806d-6ef6-4862-adda-6cfc6546b65a
TIMESTAMP: 2021-10-27T17:24:57.073Z
Will appreciate some help.
Re: Payment issue. CCBill error message.
Posted: 27 Oct 2021 20:08
by yeppie
Madrid89 wrote: ↑27 Oct 2021 19:34
Hello. I made three attempts to pay for the archives. I was taken to a blank page and I received the following message:
FF error page
ID: fe67692f-9ff0-4a9a-973f-2ac225e3484a
CODE: 100403
MESSAGE: Forbidden
URL: /wap-frontflex/flexforms/2889806d-6ef6-4862-adda-6cfc6546b65a
TIMESTAMP: 2021-10-27T17:24:57.073Z
Will appreciate some help.
Thank you for the notification!
I just checked on 2 different devices and noticed a blank page first which after an unusually long time (like 5 seconds) led to the CCBill payment gateway. So for me it works but the delay indicates that there might be a server or connection issue with CCBills website.
On the other hand the line "Message: Forbidden" on your error FF page could mean a firewall problem on your device. Could you check again (later) and maybe try to disable the firewall?
Re: Payment issue. CCBill error message.
Posted: 27 Oct 2021 20:14
by yeppie
... oh, you chose the other option
You´ll receive a pm soon!
Re: Payment issue. CCBill error message.
Posted: 27 Oct 2021 20:17
by Madrid89
yeppie wrote: ↑27 Oct 2021 20:14
... oh, you chose the other option
You´ll receive a pm soon!
Hello. Just sent you a payment thru Paypal. Had no idea there was another alternative. Thank you.