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Serious Hosting Problem

Posted: 06 Mar 2013 17:45
by yeppie
You may have noticed that the archives seem to be down. Well, all files are online, but as I just learned, the provider company seems to have turned into a fraudster company. I was wondering about their even worse than normal support until I read this german forum (articles from March 04 are the interesting ones):
http://forum.anondat.com/anonyme-websei ... aboga-net/
They are said to have decided to no longer be a hosting company and that they began to switch all servers off without noticing their customers.

So sexsoundlovers.net seems to be one of their victims, probably sexsoundlovers.com will follow.

What I am going to do now:
1. Extend all paying customers´ accounts (archives) for 6 days
2. Find a new hosting company
3. Move the archives
4. Move the forum
5. Fight for my domains - should they refuse to hand out my domains, please check the good old yeppie.org if both sexsoundlovers domains aren´t accessible.

Please be patient.

Re: Serious Hosting Problem

Posted: 06 Mar 2013 18:44
by yeppie
What I did so far:
1. Extend all paying customers´ accounts (archives) for 6 days (done)

2 customers´ accounts could not be extended for technical reasons (direct pay/giro pay doesn´t allow this).

Re: Serious Hosting Problem

Posted: 07 Mar 2013 03:02
by sc0tt-uk
Good luck to you and Thutheas man - no doubt sucks to have this extra work dumped on you without warning :(

Re: Serious Hosting Problem

Posted: 07 Mar 2013 13:30
by yeppie
Thanks Scott!

Update:
They confirmed to have switched off all servers for shared webhosting plans. That would affect only the archives - the forum is hosted on a virtual private server. Of course I´m not dumb enough to rely on any of their statements but bringing the archives back is my priority.
I hope to have a new hoster by the end of today. Uploading all files (over 28gb) will take some time and I´m away on friday and saturday but I plan to have the archives running on monday.

Re: Serious Hosting Problem

Posted: 07 Mar 2013 14:20
by runeroman
Sounds like a big headache. Thanks for your efforts. :mrgreen:

Re: Serious Hosting Problem

Posted: 07 Mar 2013 20:55
by sc0tt-uk
So is the forum still running on the same VPS? Everything feels responsive again today... cool!

Re: Serious Hosting Problem

Posted: 07 Mar 2013 21:03
by yeppie
sc0tt-uk wrote:So is the forum still running on the same VPS? Everything feels responsive again today... cool!
Yes, it is. I figured out a temporary solution for the archives, uploading files for hours now. I hope to have at least the members folders online by tomorrow.

Re: Serious Hosting Problem

Posted: 08 Mar 2013 20:18
by yeppie
Update:
Currently uploading Motel Sex folders to the archives
Finished: Members folders

Subscribers and active members will soon have access to the temporary archives.

Re: Serious Hosting Problem

Posted: 09 Mar 2013 19:12
by gazuga
if they seize your domains you should be able to appeal it thru icann or somebody. you registered them, you own them.

Re: Serious Hosting Problem

Posted: 09 Mar 2013 21:12
by yeppie
Futheas registered them but they are privacy protected and they need to unlock them.

Re: Serious Hosting Problem

Posted: 09 Mar 2013 21:45
by yeppie
Archives are open again! Please always use the File Archive link in the menu on top to enter the archives.

I (temporarily) moved them to the old yeppie.org domain that I kept for situations like this. You will noticed that not all folders are online yet, uploading 28gb takes days.

Status:
Currently uploading Neighborsex folders
Finished: Members folders, Motel Sex folders, Neighborsex folders a-g

Re: Serious Hosting Problem

Posted: 11 Mar 2013 05:04
by IBTCHunny
Thank youfor all of your hard work. Its a shame that, through no fault of yopur own, you had to do this. Are the files in their new location, or will you need to do this again. Thanx again Yeppie.

Re: Serious Hosting Problem

Posted: 02 Apr 2013 20:11
by JohnGypsy
Does the same company that does the hosting also do the old DNS? If you could just get access to the DNS (even if you can't get to the hosting company or the domain registrar), you could point to other servers, request a domain transfer, and might be able to make it work.

Just trying to think of ways to recover your domain... I fear that we'll lose a lot of people that just can't find the place again. They won't think to Google it -- they'll just think it is down/gone when the domain doesn't work.

Re: Serious Hosting Problem

Posted: 03 Apr 2013 14:29
by yeppie
Thanks, JohnGipsy, I appreciate that.

Yes they host the old DNS - and they offer a DNS management tool which I tried to make use of first to point to the new servers. Obviously even this tool is fake, although there are a few former clients who told that it worked for them.
I knew before but I missed the chance to change this: never host domain and webspace at the same company.

As I sent a board message to all members´ email addresses, I hope that we won´t loose many of them. In fact a few members returned because of that reminder. The reputation in Google´s search index and the lost links from other websites seem to be more of a problem.